Cookie policy

cookie policy. How we use cookies & other tracking or profiling technologies. 

cookie policy

What are cookies?

We may collect information using “cookies”. Cookies are small data files stored on the hard drive of your computer or mobile device by a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience on our Site.

We use two broad categories of cookies:

• first-party cookies, served directly by us to your computer or mobile device; and
• third-party cookies, which are served by our partners or service providers on our Site.

Cookies we use

Our Site uses the following types of cookies for the purposes set out below:

Type of cookie

Purpose

Essential Cookies

These cookies are essential to provide you with services available through our Site and to enable you to use some of its features. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.

Functionality Cookies

These cookies allow our Site to remember choices you make when you use our Site. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-select your preferences every time you visit our Site.

Analytics and Performance Cookies

These cookies are used to collect information about traffic to our Site and how users use our Site. The information gathered may include the number of visitors to our Site, the websites that referred them to our Site, the pages they visited on our Site, what time of day they visited our Site, whether they have visited our Site before, and other similar information. We use this information to help operate our Site more efficiently, to gather broad demographic information, monitor the level of activity on our Site, and improve the Site.

We use Google Analytics for this purpose. Google Analytics uses its own cookies. You can find out more information about Google Analytics cookies at https://support.google.com/analytics/answer/6004245 and about how Google protects your data at https://policies.google.com/privacy

Targeted and advertising cookies

These cookies track your browsing habits to enable us to show advertising which is more likely to be of interest to you. These cookies use information about your browsing history to group you with other users who have similar interests. Based on that information, third party advertisers can place cookies to enable them to show advertisements that we think will be relevant to your interests while you are on third party websites.

Social Media Cookies

These cookies are used when you share information using a social media sharing button or “like” button on our Site or you link your account or engage with our content on or through a social networking website such as Facebook or Twitter. The social network will record that you have done this.

Disabling cookies

You can typically remove or reject cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the “settings”, “help” “tools” or “edit” facility). Many browsers are set to accept cookies until you change your settings.
If you do not accept our cookies, you may experience some inconvenience in your use of our Site. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit our Site. Further information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org.
In particular, you can disable cookies that remember your browsing habits and target advertising at you by visiting http://www.youronlinechoices.com. If you choose to remove targeted or advertising cookies, you will still see adverts but they may not be relevant to you. Even if you do choose to remove cookies by the companies listed at the above link, not all companies that serve online behavioral advertising are included in this list, and so you may still receive some cookies and tailored adverts from companies that are not listed. You can prevent the use of Google Analytics relating to your use of our Site by downloading and installing the browser plugin available here.

Flash Technology

Our privacy policy means that we may use Flash cookies (which are also known as Flash Local Shared Object (“LSOs”)) on our Site to collect and store information about your use of our Site. Unlike other cookies, Flash cookies cannot be removed or rejected via your browser settings. If you do not want Flash Cookies stored on your computer or mobile device, you can adjust the settings of your Flash player to block Flash LSO storage using the tools contained in the Website Storage Settings Panel at this website. You can also control Flash LSOs by going to the Global Storage Settings Panel at this website and following the instructions. Please note that setting the Flash Player to restrict or limit acceptance of Flash LSOs may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our Site.

Pixel tags

We and our service providers may also use pixel tags (which are also known as web beacons and clear GIFs) on our Site and in our marketing emails to track the actions of users on our Site and how people interact with our marketing emails (e.g., whether they open and/or forward those emails). Privacy policy. Unlike cookies, which are stored on the hard drive of your computer or mobile device by a website, pixel tags are embedded invisibly on webpages and in our emails. We use the information collected via these pixel tags to measure the success of our marketing campaigns and compile statistics about usage of the Site and engagement with our marketing emails so that we can manage our content more effectively and make it more relevant to you.

Do Not Track Signals

Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not currently respond to do not track signals. To find out more about “Do Not Track,” cookie policy, please visit http://www.allaboutdnt.com.

Who we share your Personal Data with.

The table below describes who we share your Personal Data with, what we share, and why we share it. We may share your Personal Data with other Controllers (i.e., people who can use the relevant data for their own purposes), as well as Processors (i.e., people who use the relevant data only on our behalf and under our instruction) Personal Data with.

Recipients

Why we share it

Advertising technology providers (as independent Controllers)

Advertising technology and analytics providers collect this Personal Data/cookie policy via this Site and via our marketing emails so that they can make sure that you see the most relevant content based on how you interact with the Site, other pages on the internet, and our marketing emails.

Our payment processors (as independent Controllers)

We engage third parties to process your payments for products purchased via the Site. In order to be able to offer you PlatiOnline payment options, we will pass to PlatiOnline certain aspects of your personal information, such as contact and order details, in order for PlatiOnline to assess whether you qualify for their payment options and to tailor the payment options for you. General information on PlatiOnline can be found at https://plationline.eu/. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in PlatiOnline’s privacy policy.

Delivery Companies

We engage third parties to deliver your products purchased via the Site. Delivery companies need people’s names, addresses, and contact information to send packages to their destination and confirm their delivery.

Our other Service Providers (as our Processor)

We engage certain other third parties to provide elements of the Pagalou services or to improve your experience on the Site. Here are a few examples of the types of things these third parties might be engaged to help us with:

* Providing customer support services.
* Helping confirm your delivery address.
* Helping us send out marketing messages

Our Hosting Provider (as our Processor)

We outsource th e hosting of the Site. This means that all categories of Personal Data that we process will be held and stored on the servers of our hosted service provider.

HM Revenue & Customs, regulators, and other authorities (as independent Controllers)

Authorities may require reporting of processing activities in certain circumstances.

Data transfers/cookie policy

We share your Personal Data (cookie policy) with certain external third parties who are based outside the European Economic Area (“Europe”). Any processing of your Personal Data by these parties will involve an export of your Personal Data outside of Europe. We endeavor to ensure that people to whom we provide Personal Data hold it subject to appropriate safeguards and controls. Whenever we transfer your Personal Data out of Europe, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• We may transfer your Personal Data to countries that have been deemed to provide an adequate level of protection for Personal Data by the European Commission. For further details, see European Commission: Adequacy of the protection of Personal Data in non-EU countries.
• Where we use service providers outside Europe, we may use specific contracts approved by the European Commission, which give Personal Data the same protection it has in Europe. For further details, see European Commission: Model contracts for the transfer of Personal Data to third countries.
• Where we use service providers based in the U.S., we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to Personal Data shared between Europe and the U.S. For further details, see European Commission: EU-U.S. Privacy Shield.

How we keep your Personal Data secure. cookie policy.

We have put in place appropriate security measures to prevent your Personal Data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.We limit access to your Personal Data to those employees and other staff who have a business need to have such access. All such people are subject to a contractual duty of confidentiality.

We have put in place procedures to deal with any actual or suspected Personal Data breach. In the event of any such breach, we have systems in place to work with applicable regulators. In addition, in certain circumstances (e.g., where we are legally required to do so) we may notify you of breaches affecting your Personal Data.

How long we store your Personal Data.

We are committed to only keeping your Personal Data for so long as we reasonably need to use it for the purposes set out above. This general rule applies unless a longer retention period is required by law (for example for regulatory purposes).
In respect of the Personal Data, we process to provide you with the Pagalou website and associated services, we will only keep this Personal Data for so long as you have an open account on the Site. When you close your account, we will delete or irreversibly anonymize your Personal Data within thirty (30) days.

As noted above:
● in respect of any Personal Data (cookie policy), we process based on our, or a third party’s, legitimate interests, you have the right to object to the processing of your Personal Data for this purpose at any time; and
● you also have a general right to request the erasure of your Personal Data where there is no good reason for us to continue to process it.

If you want to exercise either of these rights, please contact us by sending an email to gdpr@pagalou.com.

Please note that this data retention framework does not apply to Aggregated Data, which we may store for a longer period of time.

Third-party links.

This Site may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share your Personal Data. We do not control these third-party websites and are not responsible for their privacy statements. cookie policy. When you leave our Site, we encourage you to read the privacy policy of every site you visit.